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Guest Service Associate (Front Desk Clerk)


   Closing Date: May. 31, 2018

Employer:Crystal Inn--Brigham City
Job Location: Brigham City - Box Elder County
Employment Type:Part Time
Benefits:Amazing Benefits Package

Description:

Front Desk Clerk needed for Local Hotel. We are looking for someone who is confident, friendly, and willing to go the extra mile for our guests.

Duties:

Check Guests in/out.
Make reservations, answer and transfer phone calls to hotel departments and guest rooms.
Help Guests with any needs that arise.
Solving guest issues using reasoning skills that do not compromise safety or policy.
Most shifts are worked alone. The ability to solve issues and concerns are very important.
Handle cash and credit card transactions.
Stock C-store.
Help keep lobby clean and keep front desk organized.
Set up meeting rooms when needed.
On occasion, the need to fill in for the other shifts will be needed.
Negotiating skills are recommended.

Qualifications:

We are looking for someone with a flexible schedule. At times you'll be working 7AM-3PM or 3PM-11PM.

Previous customer service experience preferred.
Friendly, outgoing qualities a must.
Telephone skills and Experience with Windows operating system is preferred.
Ability to get along with co-workers and maintain a professional work environment.
Flexible in working weekends and holidays. Sales skills are a plus.
Light lifting, light cleaning, and paperwork on a daily basis.
Basic math skills.
Basic Typing and language skills.


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